Your business answers every WhatsApp message in seconds — in any language.
Armalo turns your WhatsApp number into a 24/7 AI receptionist for service businesses — senior living, clinics, hospitality, and local services. It replies instantly in your customer’s language, grounded in your real business details, and hands off to a human the moment a conversation needs one.
Live in three steps
No code, no long onboarding. Connect a number, teach it your business, and it starts answering.
Connect your WhatsApp number
Bring your number through Twilio or the WhatsApp Business (Meta) API. A guided setup wizard walks you through the webhook in minutes — no engineering required.
Teach it your business
Add your hours, services, pricing, locations, and brand voice once. The receptionist answers only from what you told it — and asks before inventing anything it was not given.
It answers instantly
Every inbound message gets a helpful reply in seconds, in the language the customer wrote in. When a conversation needs a person, it hands off cleanly and notifies your team.
A front desk that never sleeps
Every capability below is shipped and running today — not a roadmap.
Multilingual replies
Detects the language of each message and replies in the same one — English to a Spanish-speaking family, Spanish to a Spanish question — without you configuring anything per language.
Grounded in your business
Answers are built from your real business profile — hours, services, locations, brand voice. No generic chatbot boilerplate. It sounds like your front desk because it knows your business.
Honest by design
It will not invent a price, a policy, or an availability it was never given. When it does not know, it says so and offers to confirm with your team — instead of misleading a customer.
Human handoff
Sensitive topics, complaints, and emergencies are detected and routed to a person, with your team notified so a real human can follow up quickly.
Lead capture & CRM
Captures names and contact details from conversations and turns interested prospects into leads you can track — every inquiry becomes a record, not a lost message.
Calendar & email actions
From the conversation, your team can create a calendar event or send a follow-up email to a contact — so an inquiry becomes a booked appointment without leaving the inbox.
In production today
A senior-living community in Panama answers family inquiries in English and Spanish, around the clock.
Families reach out on WhatsApp at every hour. The receptionist replies in the language each person wrote in, only from facts the community confirmed, and brings a human in when a conversation needs care — so no inquiry is left waiting and nothing is overstated.
- Replies in English and Spanish, matched to each family member who writes in
- Answers anchored to confirmed facts — never an invented price or availability
- Around-the-clock coverage so no inquiry waits until morning
Simple, message-based pricing
Start free. Upgrade for more monthly replies when your front desk gets busy — right from your dashboard.
Free
Create your account, connect a number, and teach the receptionist your business.
- Connect your WhatsApp number
- Business-profile grounding & brand voice
- Multilingual instant replies
- Inbox, conversations & handoff queue
WhatsApp Pro
Everything in Free, with 1,000 AI auto-replies per month.
- 1,000 AI auto-replies / month
- Honesty guardrails on every reply
- Human handoff & escalation alerts
- Lead capture, calendar & email actions
WhatsApp Scale
For high-volume front desks — 5,000 AI auto-replies per month.
- 5,000 AI auto-replies / month
- Everything in WhatsApp Pro
- Higher monthly message ceiling
- Best for multi-location businesses
Billing and plan changes happen securely inside your dashboard. Cancel anytime.
Frequently asked questions
Do I need Twilio or the WhatsApp Business (Meta) API?
Either works. You can connect your number through Twilio or directly through the WhatsApp Business (Meta) API. The in-dashboard setup wizard guides you through the webhook for whichever you choose — most businesses are live within minutes.
Which languages does it support?
The receptionist detects the language of each incoming message and replies in that same language. It is already running in English and Spanish for a live customer, and matches the language per message rather than per conversation.
What happens when a question needs a real person?
Sensitive topics, complaints, and emergencies are detected automatically and handed off to a human. Your team is notified so someone can follow up, and the conversation lands in a dedicated handoff queue so nothing slips through.
Will it make up prices or details it does not know?
No. The receptionist only answers from the business details you give it. If it is asked about a price, policy, or availability it was never told, it says it wants to confirm the correct answer with your team and offers to capture the customer’s contact — rather than inventing a number.
How is my data handled?
Every business and its conversations are isolated to your own account. Replies are generated from your business profile and message history, and sensitive business details are stored securely. Conversations and contacts are visible only inside your dashboard.
Can it capture leads and book appointments?
Yes. Interested prospects are captured as leads with their contact details, and from the conversation your team can create a calendar event or send a follow-up email — turning an inbound message into a booked appointment.
How does billing and cancellation work?
Start free, then upgrade to WhatsApp Pro or Scale from inside your dashboard when you need more monthly replies. Plans are billed monthly and you can change or cancel your plan at any time from the billing settings.
Stop letting WhatsApp messages wait.
Connect your number, teach it your business, and your AI receptionist starts answering — in seconds, in any language, honestly. Start free.